privacy policy

Privacy Policy

1. Data Protection Notice

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this data protection declaration.
The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis, as far as possible. These data will not be passed on to third parties without your express consent.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

2. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website ?

The data processing on this website is carried out by the website operator. His contact details can be found in the imprint of this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

knooing GmbH
Claudius-Keller-Str. 3b
81669 München

Represented by Carsten Hochschon

Phone: +49 89 143 792 90
E-mail: info@knooing.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Data protection officer:
knooing GmbH
Data protection officer
Claudius-Keller-Str. 3b
81669 Munich
Phone: +49 89 143 792 90
e-mail: datenschutz@knooing.de

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail to datenschutz@knooing.de. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Recording of data on our website

Cookies

Purpose of the data processing

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

By making appropriate changes to the browser settings, you can be informed about the setting of cookies and decide individually whether to accept them or to generally exclude them, as well as arrange for the automatic deletion of cookies when the browser window is closed. By deactivating cookies, you may not be able to use all functions of our website.

If you allow us to use Coo-kies through your browser settings or consent, the following cookies may be used on our websites:

First/third party cookies:

Name Purpose Expiration Date
Erstanbieter-Cookies    
cookielawinfo-checkbox-necessary This cookie is used to ensure the functionality of the cookie banner on the website 1 hour
cookielawinfo-checkbox-non-necessary This cookie is used to ensure the functionality of the cookie banner on the website 1 year
CookieLawInfoConsent This cookie is used to store the user’s consent status 1 year
viewed_cookie_policy This cookie is used to store information on whether the user has accepted or declined the cookie’s use 1 year
Third-Party-Cookies
NID This Google cookie contains a unique ID that Google uses to store your settings and other information. 1 year
_gid This Google cookie registers a unique ID that is used to generate statistical information about how the visitor uses the site. 1 day
ANID This Google cookie is used for advertising on google.com. Collected data includes browser type, referring/exit page, content viewed on websites. 1 year
1P_JAR This Google cookie is used to optimize advertising to provide ads relevant to users. 2 days
_ga This cookie is used to provide the control function to differentiate users 2 years
CONSENT This Google cookie is used to support Google’s advertising services. 18 years
_gat_gtag_UA92239045_1 This cookie is used by Google Analytics to analyze surfing habits, visitor flow, source and other information. Expires immediately
OTZ This cookie is used by Google Analytics. The cookie may collect certain information that is used to improve the services, including which pages users visit most frequently and whether users receive error messages from certain pages. 1 month

Legal basis of the data processing:

The legal basis for the processing of this data is Art. 6 para. 1 letter f DSGVO. We have a legitimate interest in the storage of cookies for the technically error-free and optimised provision of our services.

Google Tag Manager

This website uses features of Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Purpose of data processing
This is a tag management system that is used for the purpose of managing website tags through an interface.

Data collected by Google Tag Manager.
To monitor system stability and performance, Google Tag Manager may collect some aggregated data about tag triggering. This data does not include user IP addresses or user-specific identifiers that can be associated with a specific person. If the user has disabled it at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager. Except for the data in standard HTTP request logs, which are all deleted within 14 days of receipt, Google Tag Manager does not collect, store or share information about visitors to our customers’ properties, including the page URLs visited. Google Tag Manager will trigger other tags that may collect data. For more information about our use of Google Tag Manager data, please see the Google Tag Manager Terms of Use at https://support.google.com/tagmanager/answer/7157428 and the Privacy Policy at https://policies.google.com/privacy.

Legal basis
The legal basis for data processing is Art. 6 Par. 1 letter f DSGVO. We have a legitimate interest in the optimization of our Internet presence.

BugHerd

This website uses ”BugHerd”, a product of Macropod Software Pty Ltd ACN 147 992 032 of Level 1, 64 Church Street, Traralgon VIC 3844, Australia.

Purpose of data processing
The service is used for the purpose of recording and managing software errors.
For more information, please refer to the BugHerd privacy policy at https://bugherd.com/privacy.

Legal basis
The legal basis for data processing is Art. 6 Par. 1 letter f DSGVO. We have a legitimate interest in the error-free functioning of our website.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The following data are processed:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

Purpose of data processing / duration of storage:

The storage of the above mentioned data in the log files is done to ensure the functionality of our website. In addition, this data serves us to optimise our website and to guarantee the security of our information technology systems. This data is deleted after 14 days.

Legal basis of the data processing:

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Receiver:

The recipient of this data is our server host, with whom an order processing contract within the meaning of Article 28 DSGVO has been concluded.

Contact form

Purpose of data processing

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Legal basis of the data processing:

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR).

Duration of storage

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data is stored no longer applies (e.g. after your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Revocation of consent

You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail to datenschutz@knooing.de. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Request by e-mail, telephone or fax

Purpose of data processing

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

Legal basis of the data processing:

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.

Duration of storage

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data is stored no longer applies (e.g. after your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Revocation of consent

If the data processing is based on your voluntarily given consent, you can revoke this consent at any time with effect for the future. For this purpose, an informal notification by e-mail to datenschutz@knooing.de is sufficient. The legality of the data processing operations carried out up to the revocation remains unaffected by the revocation.

Registration on this website

Purpose of data processing

You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

Legal basis of the data processing:

We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR).

Duration of the storage:

The data collected during registration is stored by us for as long as you are registered on our website and is then deleted; until you request us to delete it, revoke your consent or the purpose for which the data is stored no longer applies. Legal retention periods remain unaffected.

Revocation of consent:

You may revoke any consent you have given us at any time. To do so, simply send a formal notification by e-mail to datenschutz@knooing.de. The legality of the data processing already carried out remains unaffected by the revocation.

Processing of data (customer and contract data)

Purpose of the data processing:

We collect, process and use personal data only to the extent necessary for the establishment, content or modification of the legal relationship (inventory data).

Legal basis of the data processing:

The data processing is based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to invoice the user.

Duration of storage:

The collected customer data is deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

4. Social media

Twitter Share Button

Functions of the Twitter service are integrated on our website.
If you are in the United States of America, live in another country outside the European Union or the European Economic Area, the data controller responsible for your personal data is Twitter, Inc. with the following address: Twitter, Inc., Attn: Privacy Policy Inquiry 1355 Market Street, Suite 900, San Francis-co, CA 94103.

If you live within the European Union or the European Economic Area, the data controller is Twitter International Company with the following address
Twitter International Company, Attn: Data Protection Offcer, One Cumberland Place, Fenian Street
Dublin, 2, D02 AX07 Ireland.

By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter.

Legal basis:
The legal basis for the use of the Twitter Share button is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in achieving the greatest possible visibility in the social media by integrating Twitter functions.

What information does Twitter collect and how is this information used?
If you use Twitter functions, the platform may receive log data containing data about the website you visited. Twitter uses this information to better understand how its services are used, to protect the security and integrity of our platform, and to display more relevant content, including ads. Twitter does not link your web activities to your name, email address, phone number or username, and Twitter will delete, obscure or aggregate it after a maximum of 30 days. Twitter does not collect this information from browsers that Twitter believes are located in the European Union or European Free Trade Association (EFTA) countries.
For more information, please see Twitter’s privacy policy: https://twitter.com/de/privacy and the article on the use of cookies: https://help.twitter.com/en/rules-and-policies/twitter-cookies

What options do you have in terms of data protection?
To protect your privacy, Twitter never links the browsing history we collect through Twitter for websites to your name, email address, phone number, or your Twitter username, and does not delete, obscure, or obscure browsing history for websites where this collection has been disabled or that have specific domains, such as .mil and .gov.

LinkedIn plug-in

This website uses features of the LinkedIn network.
If you are located in the ”Designated Countries” (countries in the European Union (EU) and the European Economic Area (EEA), including Switzerland), LinkedIn Ireland Unlimited Company (”LinkedIn Ireland”) will be the controller of your personal information provided to, collected for or by our services or processed in connection with you.
If you are located outside of the Designated Countries, LinkedIn Corporation will be the controller of your personal information provided to, collected for or by or processed in connection with our services.

Legal basis
The legal basis for the use of LinkedIn Share-Button is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in achieving the greatest possible visibility in the social media by integrating LinkedIn functions.

LinkedIn receives information about your visits to and interactions with services provided by third parties when you log in via LinkedIn or visit the services of third parties that contain some of LinkedIn’s plug-ins or advertisements, cookies or similar technologies. Through your use of LinkedIn services, the network obtains your IP address, and if you are logged into your LinkedIn account, LinkedIn is able to associate your visit to our site with you and your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or of its use by LinkedIn.

For more information, please refer to the LinkedIn privacy policy at: https://www.linkedin.com/legal/privacy-policy

Xing Share Button

We would like to inform you here about the processing of personal data via the function of the XING Share button. XING does not store any of your personal data when you access this website. In particular, XING does not store IP addresses. There is also no evaluation of your usage behavior regarding the use of cookies in connection with the ”XING Share Button”. The latest data protection information on the XING Share Button and additional information can be found on this website: https://www.xing.com/app/share?op=data_protection.

5. Analysis tools and advertising

Google Analytics

Purpose of data processing

We use Google Analytics on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. As a rule, the information generated by cookies on the use of our website is transferred to a Google server in the USA and stored there.

Legal basis

If you have given us your consent to process your personal data, the legal basis for the processing of this data is Art. 6 para. 1 lit. a DSGVO. You have the right to withdraw your consent at any time with effect for the future.

Google Analytics IP anonymization

Furthermore, we only use Google Analytics on our website with activated IP anonymization. As a result, your IP address is shortened by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and only shortened there. We have also concluded an agreement with Google for order processing. Google processes these data on our behalf and thereby enables us to evaluate the use of the website by the users, to create reports on the website activities and to collect further information connected with the use of the website and the internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data.

Possibility of objection

You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of our website in their entirety. Furthermore, you have the option of preventing the collection of data generated by cookies and related to your use of the website to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

By clicking on the “Revoke cookie consent” link found in the footer, you can prevent Google Analytics from collecting your data. An opt-out cookie is set so that the collection of your data is prevented during future visits to our website. The opt-out cookie only applies to the Internet browser used when setting it and only to our website and is stored on your end device. If you delete the cookies in the Internet browser, you will have to set the opt-out cookie again.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

6. Newsletter

Newsletter data

Purpose of data processing

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

Legal basis of the data processing:

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your voluntarily given consent at any time with effect for the future.

Revocation of consent

You can revoke your consent to the storage of your data, your e-mail address and its use for sending the newsletter at any time, for example by clicking on the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you have cancelled your subscription. Data that has been stored for other purposes remains unaffected by this.

7. Plug-ins and Tools

Google Web Fonts

Purpose of the data processing:

In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on our website. Google Web fonts are cached in your browser to avoid multiple loading. If your browser does not support Google Web Fonts or prevents access, content will be displayed in a default font. Calling up script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – although it is currently unclear whether and for what purposes – that the operators of such libraries collect data. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Legal basis of the data processing:
The legal basis for data processing is Art. 6 Par. 1 lit. f DSGVO. Our legitimate interest results from our need for an attractive presentation of our online offer.

Google Maps

Purpose of the data processing:

This website uses Google Maps to visualize geographical information. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When using Google Maps, Google also collects, processes and uses data on the use of the map functions by visitors. You can find more detailed information about data processing by Google in the Google data protection information: http://www.google.de/intl/de/policies/privacy.Dort you can also change your personal data protection settings in the data protection centre.

Legal basis of the data processing:

The use of Google Maps is in the interest of making it easy to find the location we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO.

Intercom Services

Purpose of the data processing:

We use third-party analytics services to understand your use of our services. In particular, we provide Intercom, Inc. (“Intercom”) a limited amount of your information (such as registration date and some personal information such as your e-mail address) and use Intercom to collect data for analysis purposes when you visit our website or use our products.

Legal basis of the data processing

Data processing is carried out on the basis of Art. 6, para. 1, lit. f DSGVO. Our legitimate interest is to be able to process user enquiries more quickly and efficiently.

As a data processor acting on our behalf, Intercom analyses your use of our website and / or product and tracks our relationship using cookies and similar technologies to improve our service to you. For more information about Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a means of communication, either by e-mail or via messages in our products. As part of our service agreements, Intercom collects publicly available contact and social information associated with you, such as your email address, gender, company, job title, photos, website URLs, social networks and physical addresses, to improve your user experience. For more information on Intercom’s privacy practices, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom services are subject to Intercom’s Terms of Use, which can be found at https://www.intercom.com/terms-and-policies#terms. If you do not want this information collected or submitted to Intercom, please contact us using the contact information above.

8. Our social media appearances

Data processing through social networks

We maintain publicly available profiles in social networks. The individual social networks we use can be found below.
Social networks such as Facebook, Google+ etc. can generally analyse your user behaviour comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered.

In detail: If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.

Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook).
Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

Storage time

The data collected directly from us via the social media presence will be deleted from our systems as soon as the purpose for their storage lapses, you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions – in particular, retention periods – remain unaffected.

We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).

Individual social networks

Facebook

Person responsible for data processing according to art. 4 no. 7 in connection with Art. 26 para. 1 sentence 1 DSGVO:
Facebook Ireland Ltd.
4 Grand Canal Square
Dublin 2
Ireland

and

knooing Ltd.
Claudius-Keller-Str. 3b
81669 Munich

Represented by: Carsten Hochschon

Phone: +49 89 143 792 90
e-mail: info@knooing.de

Our data protection officer can be reached via the following contact details:
knooing GmbH
Data protection officer
Claudius-Keller-Str. 3b
81669 Munich
Phone: Click or tap here to enter text
E-mail: datenschutz@knooing.de

Purpose of processing
Purpose and legal basis of knooing GmbH
We process your personal data for the purpose of optimising our services and, as the operator of the Facebook fan page, have no interest in the collection and further processing for analysis or marketing purposes.
The legal basis for the data processing of the data you have provided is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f DSGVO.

Purpose and legal basis of Facebook
The legal basis and purposes of Facebook’s processing can be found at https://www.facebook.com/about/privacy/legal_bases and https://de-de.facebook.com/policy.php.
In particular, Facebook may process the following personal data:
– User interaction
– Ip address
– Device information
– Information from partners
– Information about networks, connections and usage
– Cookies
– Demographic characteristics (federal state, gender, age, etc.)
Which personal data is processed depends primarily on the products used.

cookies:
You can find out which cookies Facebook uses for which purposes at https://www.facebook.com/policies/cookies/.

Data processing for Page-Insights
Page Insights are aggregated statistics generated from specific events logged by Facebook servers when people interact with Pages and the content associated with them. Statistical categories can be called up via these so-called “Insights” of the Facebook page. These statistics are generated and provided by Facebook, on which we as the operator of the fan page have no influence. You can find more information about this under:
https://www.facebook.com/legal/terms/information_about_page_insights_data
You can address your inquiries in connection with page insights to: https://www.facebook.com/help/contact/308592359910928#_=_

Recipient of your personal data

knooing Ltd.
An internal transfer of your personal data will only take place to fulfil the above-mentioned purposes. All employees are obliged to maintain the confidentiality of your data.

Facebook:
How the transfer of your personal data by Facebook takes place, you can find below: https://de-de.facebook.com/policy.php

Decision making including profiling
There are no automated individual decision procedures according to Art. 22 DSGVO or other profiling measures according to Art. 4 No. 4 DSGVO by knooing GmbH. However, we would like to point out that profiling is carried out by Facebook.

Transfer to third countries
Your data will be transferred to the USA or other third countries and processed for the purposes described. These data transfers are necessary to provide the services set forth in the Facebook and Instagram Terms of Use and to operate globally to deliver the products to users. Facebook uses the standard contractual clauses approved by the European Commission and relies on the adequacy decisions issued by the European Commission.

Storage period and deletion
The legislator has enacted a large number of retention periods, which we observe with the utmost care in order to comply with these obligations. As a matter of principle, we will only store your personal data for as long as this is permitted by the defined purpose or as required by law for reasons of proof. Should we wish to store your data for longer than the period described above, we would ask you to confirm this in a voluntary declaration of consent. If you delete your search history on Facebook, the log of this search will only be deleted after 6 months. If you submit a copy of your government-issued ID for account verification purposes, that copy will be deleted 30 days after submission.

Rights of data subjects
As a data subject, you are entitled to the following rights:
– Right to information (Art. 15 DSGVO)
– Right of rectification (Art. 16 DSGVO)
– Right of cancellation (Art. 17 DSGVO)
– Right to restrict processing (Art. 18 DSGVO)
– Right to information (Art. 19 DSGVO)
– Right to data transferability (Art. 20 DSGVO)
– Right of objection (Art. 21 DSGVO)
– Right of withdrawal (Art. 22 DSGVO)
– Right of appeal (Art. 77 DSGVO)

If you wish to exercise your rights as a data subject, either contact Facebook directly, as Facebook is responsible for fulfilling the obligations (including Articles 12 and 13 DSGVO, Articles 15 to 21 DSGVO, Articles 33 and 34 DSGVO), or contact daten-schutz@knooing.de.

If you have given your consent to the processing of your data, you can revoke it at any time with effect for the future. The legality of the processing of your data until revocation remains unaffected.

Right of appeal to the supervisory authority
Note on complaints to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority – in particular the member state of your place of residence, your place of work or the place of the suspected infringement – if you believe that the processing of your personal data by us is in breach of the DSGVO.

Our competent State Office for Data Protection Supervision (BayLDA)
Postal address:P.O. Box 606
91522 Ansbach
Germany
Online complaint form:
https://www.lda.bayern.de/de/beschwerde.html

Contact the data protection officer for Facebook Ireland Ltd.
You also have the right to file a complaint with the lead regulator for Facebook Ireland, the Irish Data Protection Commission, or your local regulator, and the data controller in respect of your information is Facebook Ireland. You can contact this company either online at https://www.facebook.com/help/contact/2061665240770586 or by mail at
Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland

Twitter

We use features of the network Twitter. By using Twitter, data is transferred to Twitter.

If you are in the United States of America, or in any other country outside the European Union or the European Economic Area, the data controller for your personal data is Twitter, Inc. with the following address: Twitter, Inc, Attn: Privacy Policy Inquiry 1355 Market Street, Suite 900, San Francisco, CA 94103.

If you live within the European Union or the European Economic Area, the data controller is Twitter International Company with the following address
Twitter International Company, Attn: Data Protection Offcer, One Cumberland Place, Fenian Street
Dublin, 2, D02 AX07 Ireland

Legal basis:
Legal basis for the use of the Twitter Share button is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in achieving the greatest possible visibility in the social media by integrating Twitter functions.

What information does Twitter collect and how is this information used?
If you use Twitter functions, the platform may receive log data containing data about the website you visited. Twitter uses this information to better understand how its services are used, to protect the security and integrity of our platform, and to display more relevant content, including ads. Twitter does not link your web activities to your name, email address, phone number or username, and Twitter will delete, obscure or aggregate it after a maximum of 30 days. Twitter does not collect this information from browsers that Twitter believes are located in the European Union or European Free Trade Association (EFTA) countries.
For more information, please see Twitter’s privacy policy: https://twitter.com/de/privacy and the article on the use of cookies: https://help.twitter.com/en/rules-and-policies/twitter-cookies

What options do you have in terms of data protection?
You can customize your Twitter privacy settings in your user account. To do so, click on the following link and log in:
https://twitter.com/personalization

Instagram

On our website we use the function of the Instagram service, a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland. You have the option, if you are logged in to Instagram, to link the content of our website to your Instagram account by clicking on the Instagram button. If you are logged into your Instagram account, you give Instagram the ability to associate your browsing behavior directly with your personal profile.
For more information, please refer to Instagram’s privacy policy: https://help.instagram.com/519522125107875

Legal basis:
The legal basis for the use of the Instagram service is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the widest possible visibility in social media.

XING

On our website we use the functions of the network XING, which are provided by XING
AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.
Each time our website is accessed, a connection to XING servers is established. To the best of our knowledge, no personal data is stored, in particular, no evaluation of user behavior is performed, and IP addresses are not stored.

Legal basis:
The legal basis for the use of the XING service is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the widest possible visibility in the social media.
Further information on data protection and the XING Share button can be found in the XING data protection declaration at: https://www.xing.com/app/share?op=data_protection.

LinkedIn

We use on our website the features of the LinkedIn network, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Pl, Grand Canal Dock, Dublin 2, Ireland. When you access our website, which includes LinkedIn functionality, you are connected to LinkedIn servers. To the best of our knowledge, your personal data will not be stored, in particular the IP address will not be stored or the usage behaviour will not be evaluated.

Legal basis
The legal basis for the use of the LinkedIn service is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the widest possible visibility in social media. For further information, please refer to the LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy.

YouTube

Functions of the YouTube service are integrated on our website. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

We use the YouTube no-cookie function. Videos are not accessed via youtube.com, but via youtube-nocookie.com, i.e. we have activated advanced privacy mode. YouTube provides this mode itself in order not to store cookies on your device. The IP address is transmitted when you access the relevant pages. In the advanced privacy mode, no cookies are set to analyse user behaviour, i.e. no data on user activity is collected to personalise video playback. Instead, video recommendations are based on the current video. Videos played in Enhanced Privacy Mode do not affect which videos are recommended to a user on YouTube. Enhanced Privacy Mode is currently only available for embedded players on websites.

Legal basis

The legal basis for the processing of personal data is Art. 6, para. 1, lit. f DSGVO. We have a legitimate interest in achieving the greatest possible visibility in the social media by integrating YouTube functions.

You can obtain more information from Google’s privacy policy: https://policies.google.com/privacy?hl=de&gl=de

9. Application procedure

Contact details of the person responsible:
knooing GmbH
Claudius-Keller-Str. 3b
81669 Munich
Represented by: Carsten Hochschon
Phone: +49 89 143 792 90
e-mail: info@knooing.de

Data protection officer:
knooing GmbH
Data protection officer
Claudius-Keller-Str. 3b
81669 Munich
Phone: +49 89 143 792 90
e-mail: datenschutz@knooing.de

Purpose of data processing
We process your personal data for the purpose of evaluating applications for possible employment or cooperation with the company. Within the framework of the application procedure, we process the data you provide. This can be general data about you such as your name, address, details of your professional qualifications and school education or details of further professional training or other information that you provide us in connection with your application.

Legal basis of the data processing
The legal basis for the processing of the data provided by you is Art. 6 para. 1 lit. b) DSGVO.

Recipient of your personal data
Your personal data will only be passed on internally to employees who are responsible for this during the application process. All employees are obliged to maintain the confidentiality of your data. As a matter of principle, your personal data will not be passed on externally, unless permission is granted by law.

Decision making including profiling
There are no automated individual decision procedures under Art. 22 DSGVO or other profiling measures within the meaning of Art. 4 No. 4 DSGVO.

Transmission to third countries
Your data will be processed exclusively within the European Union. There will be no transfer outside the Union. Should this become necessary, we will inform you of this in advance and ensure all necessary measures are taken to maintain an appropriate level of data protection.

Storage period and deletion
The legislator has enacted a large number of retention periods, which we observe with the utmost care in order to comply with these obligations. As a matter of principle, we will only store your personal data for as long as this is permitted by the defined purpose or as required by law for reasons of proof. We store the data collected for the application for a maximum of 6 months after completion of the application process. After this period, the data collected for the application will be deleted or blocked if deletion is not possible. Any storage beyond this period will only take place if you have given your consent to longer storage or if legal permission has been granted.

Rights of the persons concerned
As a data subject, you are entitled to the following rights:

– Right to information (Art. 15 DSGVO)
– Right of rectification (Art. 16 DSGVO)
– Right of cancellation (Art. 17 DSGVO)
– Right to restrict processing (Art. 18 DSGVO)
– Right to information (Art. 19 DSGVO)
– Right to data transferability (Art. 20 DSGVO)
– Right of objection (Art. 21 DSGVO)
– Right of withdrawal (Art. 22 DSGVO)
– Right of appeal (Art. 77 DSGVO)

If you have given us permission to process your data, you can revoke this permission at any time with effect for the future. The lawfulness of the processing of your data until revocation remains unaffected. For this purpose, an informal notification by e-mail to: datenschutz@knooing.de

Right of appeal to the supervisory authority
Note on complaints to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority – in particular the member state of your place of residence, your place of work or the place of the suspected infringement – if you believe that the processing of your personal data by us is in breach of the DSGVO.
Our competent State Office for Data Protection Supervision (BayLDA)
Postal address:P.O. Box 606
91522 Ansbach
Germany
Online complaint form:
https://www.lda.bayern.de/de/beschwerde.html